RETURNS
Return Window
You can return products within 30 days of receiving your order.
Condition of Items
Items must be in their original condition, with tags attached. They must be unworn, unwashed, and free of any damage.
Return Process
Locate Order and SKU: Find your order confirmation email and note the order number and SKU of the product.
Contact Us: Email support@lblmens.com with your order number, SKU, and reason for the return.
Receive Instructions: Our team will provide you with return instructions and the return address.
Package the Product: Carefully package the product in its original packaging, including all accessories, manuals, and any free gifts received with the product.
Ship the Product: Send the package to the provided return address and obtain a tracking number.
EXCHANGES
Exchange Window
Exchanges must be initiated within 30 days of receiving your order.
Condition of Items
Items must be in their original condition, with tags attached. They must be unworn, unwashed, and free of any damage.
Exchange Process
Locate Order and SKU: Find your order confirmation email and note the order number and SKU of the product.
Contact Us: Email support@lblmens.com with your order number, SKU, and the new size or color you wish to exchange for.
Receive Instructions: Our team will provide you with exchange instructions and the return address.
Package the Product: Carefully package the product in its original packaging, including all accessories, manuals, and any free gifts received with the product.
Ship the Product: Send the package to the provided return address and obtain a tracking number.
REFUNDS
Refund Process
Refunds are processed within 5-10 business days after we receive and inspect your return. You will receive a confirmation email once your refund has been issued.
Refund Method
Refunds will be issued to the original payment method. It may take additional time for your bank or credit card company to process and post the refund.
NON-RETURNABLE ITEMS
Certain items are non-returnable, including:
Gift cards
Final sale items
Personalized or custom-made items
DAMAGES AND ISSUES
If you receive a defective, damaged, or incorrect item, please contact us immediately at support@lblmens.com with your order number and a description of the issue. We will work to resolve the problem as quickly as possible.
CONTACT US
If you have any questions about our Return and Exchange Policy, please contact us at:
Email: support@lblmens.com
SUMMARY
This Return and Exchange Policy outlines the terms and conditions for returning or exchanging products ordered from our website. It covers the return and exchange window, conditions of items, the process for returns and exchanges, and information on refunds and non-returnable items. For any questions or concerns, please contact our customer service team.